A SIMPLER more EFFICIENT
way to manage requests across your entire organization
- What is Supportacus?
Supportacus is multipurpose management software that streamlines your support operations. Managers and Service Staff can simply focus on what needs to be done. It's the nexus for linking requesters, managers and service staff together.
- How can Supportacus be used?
Supportacus was designed to be flexible so that a wide variety of organizations could benefit. For example it can be used to manage various service activities like: Projects, IT Help Desks, Facilities Maintenance, Property Maintenance, Issue Tracking, General Service Requests and much more.
- What are the system requirements?
Supportacus is a web based application delivered over the Internet using a secure, scalable system architecture that requires no software downloads and is available 24/7. All you need is an Internet connection and a modern browser. There's nothing to install.
- Is it difficult to use?
Supportacus is simple to use so that little or no training is needed when deploying across your organization.
Benefits
- Reduce the overall cost of employee/client support
- Raise the productivity of service staff and better balance the workload
- Easily manage many requests, projects and service staff from wherever you are
- Go green by reducing the need for paper based support systems
- Email can be deleted, junked or lost. With Supportacus no service request can be lost.
- Expedite the process of tracking and fixing all support issues
- Be more proactive and strategic in managing service
- All users have everything they need in one place
- Systematic audit trail for all transactions so complete history is always available
- Get more done in less time
- Software-as-a-Service, access anytime, anywhere, 24/7
- No need for additional hardware, software, backup or IT support
- Quickly and easily find the status of any request
- Requests can be quickly reassigned to other service staff
- Focus on process improvement
- Enables managing with rapid-fire service assignment and status tracking
Try Supportacus
- 30 day free trial
- No credit card required
- Nothing to install, works for PC + Mac
- Takes just a few minutes to sign up
- Have more questions? Please contact us.
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Explore the possibilities now and discover for yourself what Supportacus can do for you!